Terms & Conditions

Terms of Service

The use of this site is governed by the policies, terms and conditions set forth below, please read them carefully. Your use of this site indicates your acceptance of these terms and conditions. Your placement of an order indicates your acceptance of these terms and conditions. Your submision of any purchase order to dsifootcandy.lk indicates acceptance of these terms and conditions. These terms and conditions shall supersede any subsequent terms or conditions included with any purchase order, whether or not such terms or conditions are signed by dsifootcandy.lk. dsifootcandy.lk reserves the right to make changes to this site and these terms and conditions at any time.

 

Copyright & Trademark Notice

This site is owned and operated by dsifootcandy.lk. Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of dsifootcandy.lk Copyright © 2015, ALL RIGHTS RESERVED. All audio and video clips are licensed by, or are the sole property of, Heels.com or their respective content providers. All software used on the site is licensed by, or is the sole property of, dsifootcandy.lk or those vendors supplying the software. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without the prior written permission of dsifootcandy.lk. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

dsifootcandy.lk is a registered trademark, trademark or service mark of dsifootcandy.lk. All custom graphics, icons, logos and service names are registered trademarks, trademarks or service marks of dsifootcandy.lk. All other trademarks or service marks are property of their respective owners. The use of any dsifootcandy.lk trademark or service mark without the express written consent of Heels.com is strictly prohibited.

 

Disclaimer & Limitation of Liability as to Products Sold

All of products sold on dsifootcandy.lk are guaranteed against defects for 30 days from the date of the invoice, subject to the following conditions. International customers are responsible for duty taxes and shipping if order is refused. Except as expressly stated herein, dsifootcandy.lk makes no representations or warranties, either express or implied, of any kind with respect to products sold on the dsifootcandy.lk web site. Except as expressly stated herein, dsifootcandy.lk expressly disclaims all warranties, express or implied, of any kind with respect to products sold on this site. You agree that the sole and exclusive maximum liability to dsifootcandy.lk arising from any product sold on the dsifootcandy.lk site shall be the price of the product ordered. In no event shall dsifootcandy.lk, its directors, officers, employees or other representatives be liable for special, indirect, consequential, or punitive damages related to any product sold.

 

Typographical Errors

In the event a product is listed at an incorrect price or with incorrect information due to typographical error or error in pricing or product information received from our suppliers, dsifootcandy.lk shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. dsifootcandy.lk shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, dsifootcandy.lk will be doing the refund back to the credit card.

 

Order Acceptance Policy

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. dsifootcandy.lk reserves the right at any time after receipt of your order to accept or decline your order for any reason. dsifootcandy.lk reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item. We may require additional verifications or information before accepting any order. dsifootcandy.lk is a reseller to end user customers and does not accept orders from exporters, wholesalers, or other customers who intend to resell the products offered by dsifootcandy.lk.

 

Return & Exchange Policy

Only products purchased directly from the website can be exchanged at the DSI Exclusive stores. If you purchased your products at a retail store or from another website, these products must be returned or exchanged at the original store or site from which they were purchased. You may return new, unworn, or unused products in their original box within fourteen (14) days from the date on which the goods were shipped or couriered to you. If the goods have been used, they will be returned to you, and no exchange will be offered.

Exchanges do not apply for sale items or discounted items.

Once the items are sold items can only be change to another item only. cash refunds are not entitle.

dsifootcandy.lk regrets its inability to accept merchandise returns due to any reason other than damage in transit or due to a defect in the product. Please contact us at the below e-mail address for all confirmations on returns.

E-mail address – info@footcandy.lk

Reselling Policy

In order to maintain the exclusive of your dsifootcandy.lk fashion wear, we request you not to sell any purchases made through this shopping portal.

Exchanges

You may exchange new, unworn, or unused products within fourteen (14) days from the date on which the goods were shipped to you. dsifootcandy.lk will only allow exchanges for items that are of the same or lesser value as the original style purchased. If you would like to make an exchange for a style of a higher value than the item originally purchased, you need to pay the balance amount.

PAYMENT METHODS

Credit Card Payments

Payment can be made by using Maestro, Visa and Cirrus credit cards. The facility of Cash on Delivery and eZ cash options are available.

By placing an order, you consent to payment being charged to your credit card account as provided on the order form. Payment will be debited and cleared from your account before the dispatch of the Goods to you.

When you pay for your order by card, we carry out certain checks which include obtaining authorization from your card issuer to ensure you have adequate funds and for security reasons. This may involve validating your name, address and other personal information supplied by you during the order process against appropriate third party databases including the card issuer, registered credit reference agencies and fraud prevention agencies.

By accepting these Conditions you: Undertake that all the details you provide to us for the purpose of purchasing the Goods are correct and that the payment card you are using is your own and that there are sufficient funds to cover the cost of the Goods ordered

Authorize us to transmit the payment and delivery information provided by you during the order process (included any updated information) for the purpose of obtaining authorization from your card issuer to ensure you have adequate funds, to authenticate your identity, to validate your payment card and for other security reasons, such as fraud prevention we shall contact you should any problems occur with the authorization of your card.

Cash on Delivery

When placing the orders you have the facility of selecting the Cash on Delivery option, where you will have the facility to do the payment when you received the goods. You will have to make arrangements to make the payment to the courier.

mCash Payments

You can now shop online and pay online by using mCash.  Once you place the order click to check out page and select payment option as mCash and proceed with the payment by providing your mobile number and mCash PIN number. You need to have mCash in your Account in order to perform the transactions.

CREDIT CARD VALIDATION

All Visa, Master credit and debit cardholders are subject to validation and authorization checks by the card issuer. If the issuer of your payment card refuses to, or does not for any reason, authorize the payment, you will be notified immediately at the check-out stage.
In assessing your purchase request, we may use your information for the prevention and detection of fraud. Your information will remain secure at all times if disclosed. If you believe your particular details are inaccurate, you may amend these details and inform us.

VERIFIED BY VISA AND MASTERCARD SECURE CODE – MAKING ONLINE SHOPPING SAFE

dsifootcandy.lk is working together with Visa and MasterCard to offer you a safer and trouble free shopping experience when using your credit card online.

PAYMENT SECURITY

Your payments are processed entirely on the Secure Payment Sites operated by The Hongkong and Shanghai Banking Corporation Limited (HSBC) for all Master and Visa card payments.
Your card details are not received or stored by dsifootcandy.lk in any form whatsoever, and when you place an order as part of the checkout process, you are automatically taken to the HSBC Secure Payment facility for Master and Visa card payments. Your credit card information will be securely transmitted to HSBC for transaction authorization using SSL 128-bit encryption. All payments are denominated in Sri Lankan Rupees (LKR) or United States Dollar (USD). SSL, security internet protocol known as Secure Socket Layer, uses connection-oriented end-to-end encryption to provide data confidentiality service and data integrity service for application layer traffic between your web browser and the secured HSBC payment gateway servers. It provides data encryption, server and client authentication and message integrity between the client and the web server.