Exchange Policy

Only products purchased directly from the website can be exchanged at the DSI Exclusive stores. If you purchased your products at a retail store or from another website, these products must be returned or exchanged at the original store or site from which they were purchased. You may return new, unworn, or unused products in their original box within fourteen (14) days from the date on which the goods were shipped to you. If the goods have been used, they will be returned to you, and no exchange will be offered.

Exchanges do not apply for sale items or discounted items.

Exchanges

You may exchange new, unworn, or unused products within fourteen (14) days from the date on which the goods were shipped to you. Footcandy.lk will only allow exchanges for items that are of the same or lesser value as the original style purchased. If you would like to make an exchange for a style of a higher value than the item originally purchased, you need to pay the balance amount.